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The Product Wave

Demo

Koa: what a CRM reasoning model changes

Video coming soon

Upcoming: how Koa fits into Agentforce and what to test once it leaves pilot.

In this video

Tools featured

Koa

Salesforce + NVIDIA

  • A CRM reasoning model for Agentforce, post-trained from NVIDIA Nemotron on synthetic enterprise workflow data rather than customer data.
  • Pilot · Sep 15, 2026
  • CRM agents
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