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The Product Wave

Koa

Salesforce + NVIDIA · CRM agents

  • A CRM reasoning model for Agentforce, post-trained from NVIDIA Nemotron on synthetic enterprise workflow data rather than customer data.
  • Pilot · Sep 15, 2026
  • General availability expected winter 2026, U.S. regions only (per Salesforce).
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Demos

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Koa · The Product Wave